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April 14, 2020 

Ulaanbaatar

Regulations on Use of Online Mediums for Election Campaigns and Oversight 

One. General

1.1. This regulation aims to regulate relations pertaining to use of online mediums for purposes of election campaigns and oversight specified under Article 39 and Provision 39.2.7 of the Law of Mongolia on the Election of the State Great Hural (Parliament) and Article 38 and Provision 38.3.7 of the Law on the Election of the Aimag /Province/ (Province), Capital City, District Citizens Representatives’ Hural.

1.2. Political parties, coalitions, and candidates participating in elections and persons representing them shall follow the legislation on elections and this regulation when using online mediums for election campaign purposes.

1.3. Mobile network operators, Internet service providers, digital service providers (website, social media, applications, etc) shall also follow the relevant legislation referred to 1.2 of this regulation during the election campaign. 

(This section was amended by GEC Order 280 of 2020)

1.4. Parties referred to provision 1.2 of this regulation may use emails, websites, and online social media platforms in election campaigns.   

1.5. Under this procedure, a website includes a website that delivers all types of content to users or a social networking site (page) in the online environment.

(This section was amended by GEC Order 280 of 2020)

Two. General rules

2.1. When conducting election campaigns using online mediums, identification of parties, coalitions and candidates /name, flag, symbol, slogan/ shall be placed in a manner that is visible and easily discernible to the public.

2.2. Registered websites and accounts of candidates shall refrain from using information published by unofficial websites and accounts as their source when publishing news and information. 

Three. Registration of websites to be used for election campaigns

3.1.  If a party, coalition or candidates contesting in elections uses a website to be used for election campaign in accordance with Article 47.2 of the Law on Parliamentary Elections and Article 46.2 of the Law on Elections to Citizens' Representatives Hurals of Aimags, the Capital City, Soums and Districts must register a single website with respective aimag /Province/ or Capital city election committees.

(This section was amended by GEC Order 280 of 2020)

3.2. When applying to register a website, the following documents shall be attached:

3.2.1. Registration document approved by the General Election Commission;

3.2.2.Domain address, information on hosting location of website and webpage (web/server hosting);

3.2.3. name of online social media account, registered name, emails, phone number and URL address.

3.3. Aimag /Province/ and/or Capital city election committees shall inform the Communications Regulatory Commission of the registration of websites to be used in election campaigns of parties, coalitions and candidates within one day of completing the registration through online communication means.

3.4. List of websites registered by parties, coalitions and candidates shall be posted on the official websites of the General Election Commission and Communications Regulatory Commission.

3.5. Parties, coalitions and candidates shall take appropriate measures to protect their websites and emails against possible attacks and to ensure data security.

Four. Election campaign oversight

4.1. Persons, legal entities may file election campaign-related complaints and petitions with the Police Agency, General intelligence agency, Authority for Fair Competition and Consumer Protection and Professional inspection agency.

(This section was amended by GEC Order 280 of 2020)

4.2. Government authorities specified in 4.1 of this regulation shall review election campaign-related complaints and petitions based on relevant legislation and shall inform the Communications Regulatory Commission of their determinations and suggestions.

4.3. Determinations and suggestions referred to in 4.2 of this regulation shall be submitted along with necessary evidence including the information, website, account and other applicable evidence in print.

4.4. The Communications Regulatory Commission, based on the determinations and suggestions specified in 4.2 of this regulation, shall promptly[1] issue a notification to the online service provider instructing to:  (This section was amended by GEC Order 280 of 2020)

4.4.1. delete or block or temporarily restrict access to the information contained in the notice;

(This section was amended by GEC Order 280 of 2020)

4.4.2. to block or temporarily restrict access to the e-mail addresses and websites mentioned in the statement until the end of the election campaign.;

(This section was amended by GEC Order 280 of 2020)

4.5. The online service provider shall take the action instructed by the notification specified in 4.4 of this regulation promptly and shall inform the Communications Regulatory Commission of the implementation via email, phone, or letter.

(This section was amended by GEC Order 280 of 2020)

4.6. Where online service providers cannot be identified and/or actions specified in 4.4 of this regulation are not undertaken, the Communications Regulatory Commission shall issue the following notification to the mobile service providers and/or Internet service provider, instructing to:

(This section was amended by GEC Order 280 of 2020)

4.6.1.restrict access to the specified online services from within Mongolia for the until the end of the election result;

(This section was amended by GEC Order 280 of 2020)

4.6.2.undertake technological measures specified by the law.

4.7. Mobile service providers and/or Internet service providers shall promptly undertake the actions instructed by the notification specified in 4.6 of this regulation within the specified timeframe and shall inform the Communications Regulatory Commission of the implementation via email, phone, or letter.

4.8. Notice specified in 4.4 of this regulation, issued by the Communications Regulatory Commission, shall be considered delivered when sent to the online service provider’s registered online account and/or email registered with the Communications Regulatory Commission.

(This section was amended by GEC Order 280 of 2020)

Five. The collaboration of relevant authorities

5.1. Relevant government authorities shall coordinate collaboration to ensure prompt enforcement of the election legislation online.

5.2. Relevant authorities referred to in 5.1 include the General Election Commission, General Intelligence Agency, the Police Agency, Authority for Fair Competition and Consumer Protection and the Professional Inspection Agency and the Communications Regulatory Commission.

5.3. The relevant authorities shall produce a list containing names and surnames of contact persons, as well as their positions, mobile and landline phone numbers, fax numbers and emails.

5.4. Relevant authorities shall forward determinations and recommended actions regarding illegal online election campaign advertising to relevant bodies via email and fax without delay and send official letters via mail.

5.5. Relevant authorities shall take appropriate action as soon as determinations and recommended actions specified in 5.4 of this regulation are received and information about the actions taken promptly.

Six. Responsibilities of other relevant organizations

6.1. Mobile network operators and internet service providers shall bear the following responsibilities:  

6.1.1. In order ensure implementation of the legislation on elections, appoint two representatives including a representative, duly authorized to make decisions, and a technical officer for the duration of election campaigns and register their names, surnames, positions, mobile and landline phone numbers, and emails with the Communications Regulatory Commission;

6.1.2. Ensure continuous implementation activities to facilitate enforcement of this regulation from the outset of the election campaign period until the day after the Polling day;

6.1.3. Undertake necessary tests and ensure technical preparedness before the start of election campaigns within the framework of the enforcement of mandates specified in 47.8, 47.11of the Law of Mongolia on the Election of the State Great Hural and 46.8, 46.11 of the Law on the Election of Aimag /Province/, Capital City, soum and district Citizens Representatives’ Hural;

6.1.4. Internet service providers shall restrict access for domains black-listed for violation /black-list.mn/ without delay;

6.1.5. List of domains found in violation of relevant rules shall be updated every 4 hours from the start of elections campaigns until the day after the Polling day;

6.1.6. Internet service providers shall customize their domain name servers and firewalls to enable queries and requests from and responses to corresponding IPs of domains listed in “www.black-list.mn”;

6.1.7. Internet service providers shall register Domain Name Servers used for online services and IP addresses, names, surnames, positions, emails and phone numbers of persons in charge with the Communications Regulatory Commission;

6.2. Online service providers shall bear the following responsibilities:

(This section was amended by GEC Order 280 of 2020)

6.2.1. Appoint a contact person to facilitate direct communication to ensure implementation of the legislation on elections and register their mobile and landline phone numbers, and emails with the Communications Regulatory Commission;

6.2.2. Ensure technical preparedness to undertake measures instructed by the notification specified in 4.4 of this regulation without exception;

6.2.3. All types of websites that provide news and information to users using Internet domain names shall publish in a non-commentary setting during the election campaign;

(This section was amended by GEC Order 280 of 2020)

6.2.4. When publishing election campaign-related contents, place identification of parties, coalitions and candidates /name, flag, logos, symbols, slogans/ in a manner that easily discernible and visible to the public;

6.2.5. Take measures to provide technological opportunities for seamless advertising of social networking websites in the online environment of parties, coalitions and candidates;

(This section was amended by GEC Order 280 of 2020)

6.3. Parties, coalitions and candidates contesting in elections shall bear the following responsibilities:

6.3.1. Use a single website and a social media account for  election campaigns;

(This section was amended by GEC Order 280 of 2020)

6.3.2. Register the website and online account to be used for election campaigns with the aimag /Province/ and Capital city election commissions using the registration form approved by the General Election Commission;

(This section was amended by GEC Order 280 of 2020)

6.3.3. enable features to discontinue emails containing campaign messages, when voters opt not to receive such emails.

Seven. Resolution of disputes and complaints

7.1. Mobile network operators, Internet service providers and online service providers shall display to the public email, phone number and mailing address to which complaints from persons and legal entities can be addressed.

(This section was amended by GEC Order 280 of 2020)

7.2. Mobile network operators, Internet service providers and online service providers shall resolve complaints and disputes received from persons and legal entities to the extent of their capacity and may refer to the relevant authority if necessary.

(This section was amended by GEC Order 280 of 2020)

7.3. Mobile network operators, Internet service providers and online service providers shall prepare a report on the resolution of disputes and complaints filed by persons and legal entities and inform the public within 30 days following the end of the election campaign period.

(This section was amended by GEC Order 280 of 2020)

Eight. Sanctions

8.1. Persons and legal entities found in violation of this regulation are subject to sanctions prescribed by the Law on petty offenses and other relevant legislation.


[1] According to 1.4 of Article 1.7  of the Criminal Code “prompt” shall mean a shortest possible timeframe;